Privacy Policy

1. Introduction

Welcome to Levant BBQ. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services. We respect your privacy and are committed to protecting your personal data.

2. Information We Collect

Information you provide directly

• Catering form: Name, email, phone number, preferred location, event type, event date, guest count, budget range, meats of interest, and additional notes.
• Apparel checkout (via Stripe): Name, email, phone number, pickup location, and order details. Payment information is handled entirely by Stripe and is not stored by Levant BBQ.
• Gift Cards waitlist: Email address.
• Location waitlists (Dallas / Sugarland): Email address and location preference.
• Online ordering: Handled entirely by our third-party partner, Clover. Levant BBQ does not directly collect this data on our site.

Information collected automatically

• Standard web analytics: Page views, device type, browser type, general location (via IP address), and referring websites.
• Cookies: Essential and analytics cookies (see our Cookies Policy for more details).

Note: We do not use tracking pixels from advertising networks at this time.

3. How We Use Your Information

We use the information we collect to:

• Fulfill and manage your apparel orders.
• Respond to your catering inquiries and manage event bookings.
• Send you waitlist updates for new locations or gift cards.
• Improve our website, services, and overall customer experience.
• Comply with applicable legal and regulatory requirements.

4. How We Share Your Information

Levant BBQ does NOT sell your personal data to third parties. We also do not share your data with advertisers.

We may share your information with trusted third-party service providers who assist us in operating our business. These include:

• Clover: For online food ordering and in-store payments.
• Stripe: For secure apparel e-commerce checkout and payment processing.
• Supabase: For backend database management (storing waitlists, catering inquiries, and apparel orders).
• Google Maps: For displaying location embeds.
• Google Analytics: For understanding site usage and traffic (if enabled).

5. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes we collected it for:

• Catering inquiries: 2 years.
• Apparel orders: 7 years (for tax and legal compliance).
• Waitlist emails: Retained until the user unsubscribes.
• Analytics data: 14 months.

6. Your Rights

Depending on your location, you may have certain rights regarding your personal data, including the right to access, correct, or delete your information, and the right to opt-out of marketing communications.

California Residents (CCPA): You have the right to request access to the specific pieces of personal information we have collected about you, and the right to request deletion of your data.

International Visitors (GDPR-style rights): You may have the right to access, rectify, erase, restrict processing, or request data portability of your personal data.

To exercise any of these rights, please contact us at info@levantbarbecue.com.

7. Data Security

We implement reasonable technical and organizational measures to protect your personal data. Payment data for apparel is handled securely by Stripe, which is PCI compliant. However, please be aware that no method of transmission over the internet or electronic storage is 100% secure.

8. Children's Privacy

Our website is not directed at children under the age of 13, and we do not knowingly collect personal data from minors. If a parent or guardian discovers that a child has submitted personal information, please contact us immediately to have it deleted.

9. Third-Party Links

Our website may contain links to external sites (such as Clover for ordering, or our social media profiles on Instagram, TikTok, and Facebook). Levant BBQ is not responsible for the privacy practices or content of these external sites.

10. Changes to This Policy

We reserve the right to update this Privacy Policy at any time. We will post the revised policy on this page with an updated "Last Updated" date. If we make material changes, we will notify users who are actively on our waitlists via email.

11. Contact Us

If you have any questions about this Privacy Policy, please contact us at:

Email: info@levantbarbecue.com
Phone: 346-692-3051
Address: 5884 Westheimer Rd, Houston, TX 77057